Privacy Policy

Effective Date: 29th August,2026

1. Introduction

Welcome to Bengali CineClub Australia! We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of information we collect when you use our website, how we use and safeguard that information, and your rights in relation to your personal data. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1. Personal Information

- When you register for our events or purchase tickets, we may collect information such as your name, email address, phone number, and postal address.

- We may also collect payment information, such as credit card details, to process transactions.

- If you create an account on our website, we may collect login credentials and profile information, including your preferences and communication preferences.

-For movie screenings, we may also collect or request proof-of-age information where required by the film's classification rating (e.g. MA15+ or R18+), in line with Office of Film and Literature Classification guidelines.

2.2. Non-Personal Information

- We collect information about your interactions with our website, such as your IP address, browser type, device information, and the pages you visit. This information is used to improve our services and ensure the security of our website.

2.3. Cookies and Tracking Technologies

- We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your activities on our website. You can manage your cookie preferences through your browser settings.

2.4. Movie Classification Compliance

-Where you purchase tickets to a classified film screening, we may retain a record that age verification was conducted, as required under Australian classification law. We do not retain copies of identification documents beyond what is necessary to confirm eligibility at the time of entry.

3. How We Use Your Information

We may use your information for the following purposes:

3.1. Event Management

- To provide you with access to our movie screenings, concerts, and other events, and to issue tickets accordingly. To verify age eligibility for classified film content where required. To send event-related updates and confirmations via email and SMS. To process payments for tickets and related services.

3.2. Communications

- To send you newsletters, event announcements, and marketing communications.

- To respond to your inquiries and provide customer support.

- Marketing communications may be sent via email, SMS, or both, depending on the contact information you provide.

3.3. Website Improvements

- To analyze user behavior and preferences to improve our website and services.

- To ensure the security and integrity of our website.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:

4.1. Service Providers

- We may engage third-party service providers to assist us in delivering our services. These service providers are bound by confidentiality and data protection agreements.

4.2. Legal Obligations

- We may disclose your information if required by law, in response to a legal request, or to protect our rights, privacy, safety, or property.

5. Your Choices and Rights

5.1. Access and Updates

- You can access and update your personal information by logging into your account or by contacting us.

5.2. Communication Preferences

-You can opt out of receiving marketing communications at any time. For emails, follow the unsubscribe instructions in each message. For SMS, reply STOP to any text message to opt out immediately.

5.3. Cookies

- You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. While we strive to protect your data, we cannot guarantee its absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the beginning of this policy. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at info@bengalicineclub.com.au.

By using our website, you agree to the terms and practices outlined in this Privacy Policy.

Last updated: 8th July 2024